Hearth & Haven Families is a private roster of night nurses, newborn care specialists, postpartum doulas, nannies and household staff serving New York City families. Every caregiver on the roster is verified to a single standard — identity, credentials and references checked before you ever see a name. We call it Hearth & Haven Verified.
Families: membership & introductions from $295. · Caregivers: free, always — we never charge the people who do the caring.
Finding a name in a Facebook group is easy. Knowing who is actually walking into your home at 10pm with your newborn is the hard part — so we do that work once, properly, and keep every caregiver's file current.
Government ID checked and matched to the person you will meet. No aliases, no surprises.
Newborn care and doula certifications, CPR/first aid, and role-specific training verified against the issuing body where applicable.
We personally speak with two past families or employers — not emailed forms — and score reliability, judgment and warmth.
A third-party background check is completed before any engagement begins, sequenced in line with NYC's Fair Chance Act.
Tell us what you need — or who you are — and we will reply from a real person on our team within one business day.
A shortlist of verified caregivers matched to your dates, your neighborhood and your baby — typically within 24–48 hours.
Membership & introductions from $295Join the verified roster once, and we bring the right families to you — engagement after engagement. Joining is free, and caregivers are never charged, for anything, ever.
Free forever — caregivers never payHearth & Haven Families is a matching and roster service. We find, verify and maintain the roster; we introduce families and caregivers who fit. Employment placements are completed together with licensed New York City agency partners, who handle the formal placement — that structure keeps every engagement properly papered and protected.
Our fees come from our agency partners and from family memberships — never from caregivers, and never as a surprise. You will always know what something costs before you commit to it.